FREE GROUP FOR ONLINE SELLERS
AMAZON PACKING POLYBAG
DESMAT A4 SIZE LABEL
TSC LABEL PRINTER
New Delhi, January 1:
To protect online consumers, the Centre has made it mandatory from Monday onwards for e-commerce firms to print not only the maximum retail price (MRP) on goods, but also information such as expiry date and customer care details.
The Consumer Affairs Ministry had made the amendments in this regard to the Legal Metrology (Packaged Commodities) Rules in June 2017. Companies were given six months to comply with the new rule.
“The amendment made in the Legal Metrology (Packaged Commodities) Rules, 2011 to safeguard the interest of consumers and ease-of-doing business will come into force with effect from January 1, 2018,” the ministry said in a statement.
As per the amendments, goods displayed by a seller on an e-commerce platform should contain declarations required under the rules.
Along with the MRP, the companies have to display the manufacturing date, expiry date, net quantity, country of origin and consumer care details, on the label.
“The size of the letters and the numerals for making the declarations has been increased, so that the consumer can easily read the same,” the Consumer Affairs Ministry said.
No ‘dual MRP’
The rules specifically mention that no person should declare different MRPs (dual MRP) on an identical pre-packaged commodity, it added.
Besides, the government has made checking of net quantity more scientific, while bar/QR coding has been allowed on a voluntarily basis.
Medical devices, which are declared as drugs, have been brought under the purview of the declarations to be made under the rules, the ministry statement said.
At present, only the MRP is printed on the goods sold online.
The changes come in the backdrop of e-marketplaces posing new and complex consumer-protection issues, with the ministry receiving several complaints regarding information deficit on online products/goods.
The Consumer Affairs Ministry had made the amendments in this regard to the Legal Metrology (Packaged Commodities) Rules in June 2017. The Companies were given six months to comply with the new rule